1)  Watkins House Montagu Trading Estate, Pegamoid Road, London N18 2NG.

2)  During the period the goods are on hire the hirer shall be solely responsible for insuring the goods from time of acceptance of goods until return and acceptance of goods back into the possession of the owner.

3)  The owner shall not be responsible for injury or damage to persons or property howsoever sustained arising from any goods under hire. The Wedding Lounge shall in no circumstances be liable for any direct, indirect or consequential loss, damage or extra cost incurred caused by its negligence or other default in the performance of its duties.

4)  The owner can offer recommendations regarding sizes and colours of cloths and chair covers to be used, however the owner accepts no responsibility if such items are not suitable or to the hirers personal taste. If in doubt the hirer must request samples.

5)  Shortages and damages of hired goods will be charged at full replacement value. The owner does not accept substutions and reserves the right to charge for loss of earnings due to lost/ damaged items. Damaged goods will be kept for a period of 2 weeks during which they can be inspected by the hirer, following this the said items will be disposed of.

6) Goods must be inspected on delivery and a delivery note must be signed. Any shortages/damaged items must be noted on the delivery note. Upon signing of the delivery note the hire accepts the goods were delivered / collected in a satisfactory condition.

7)  Goods must be ready and available for collection as agreed. Any aborted deliveries/collections will be charged for accordingly.

8)  Goods are for hire for a period as stated on the order, and the owner must be notified of any extension in the hire period immediately and the hirer will be charged accordingly.

9)  Any person not the hirer, who signs a delivery / collection note, is deemed to be authorised to do so.

10)  Wet or damp linen must not be placed in plastic bags as it may cause mildew and will be charged at full replacement cost.

11)  Cancellations notified to the owner over one month prior to the event will be levied by the owner at 30% of the order value. Cancellations under one month and over 2 weeks prior to the event will be charged at 50% of the order value. Cancellations under 2 weeks prior to the event will be charged at 100% of the order value.

12)  The Wedding Lounge will endeavour to supply the specific items requested, however reserves the right to substitute an appropriate alternative where necessary.

13)  All goods must be returned in the original boxes or a suitable alternative. It is the hirer's responsibility to ensure that the items are packaged securely for collection.

14)  Full payment and a refundable deposit (if required) must be received in cleared funds prior to delivery. Failure to do so will result in the goods not being despatched.

15)  The hirer will request a refundable deposit against damaged or lost goods. In the case where credit card details are provided for payment, the details will be held as security unless alternative arrangements have been made and authorised by the Owner.

16)  The Wedding Lounge will make every effort to deliver and collect at the times / dates specified, however will not accept liability if times / dates cannot be complied with.

17)  All deliveries and collections will be charged for.

18)  All requested samples will be charged an appropriate postage and package fee. Goods will be expected to be returned with in 14 days. An extension to this period can be requested, however, any delays in returning or non returned goods will be charged at full replacement value.

19)  Where an installation service has been requested, it is the hirer's responsibility to ensure that the venue is ready at the times stated. Any delays can result in further charges or abandonment.